From: owner-ecto-digest@smoe.org (ecto-digest) To: ecto-digest@smoe.org Subject: ecto-digest V16 #1054 Reply-To: ecto@smoe.org Sender: owner-ecto-digest@smoe.org Errors-To: owner-ecto-digest@smoe.org Precedence: bulk ecto-digest Wednesday, March 26 2014 Volume 16 : Number 1054 To unsubscribe: e-mail ecto-digest-request@smoe.org and put the word unsubscribe in the message body. Today's Subjects: ----------------- Re: okay, fellow foreigners ["A.W. Fields" ] Re: foreign credit/debit cards ["Henning Rech" ] Re: foreign credit/debit cards [neal copperman ] Re: okay, fellow foreigners [Bernie Mojzes ] Re: okay, fellow foreigners [Tim Jones-Yelvington ] Re: okay, fellow foreigners ["F.J.Fornorn" ] Re: okay, fellow foreigners [jessica spurling Subject: Re: okay, fellow foreigners Someone on a FB group gave me a passcode. I got mine because several years ago I did the Visa Verify through my bank. So grateful. Anyone else get through? Best of luck on Friday, team. Sent from my iPhone On Mar 26, 2014, at 4:00 PM, jessica spurling wrote: With all the trouble people are having getting tickets, I'm almost glad I'm not trying to buy one. It sounds incredibly frustrating. I hope everyone here who is trying for tickets is able to get them. Almost glad, but not quite. Sigh. I really wish I could go! Good luck to all of you. Has anyone had success yet? - -jessica On Mar 26, 2014 10:52 AM, "neal copperman" wrote: >> It may have been your American >> credit/debit card thought it was someone trying to use your card, which > is why >> the fraud people contacted you. > > That s definitely what it is. It s non-standard behavior that triggers > all their alarms. > > I called both my MC and Visa cards. They said those restrictions are > added by the merchants, not by the card. It s something they can add on. > It s not something that we can sign up for, give advance notice on or plan > for. Advance notice is just for when you are traveling, not making > on-line purchases. > > I had sent a note to the ticketing company and they actually gave me a new > code (!!!). I was afraid to use it, so I called them, but they said I > couldn t use it over the phone and that it was only good until 6 in the UK > (about 40 minutes away). So I just hopped on to do it and the exact same > thing happened. > > I had talked with my MC people and they said my card should be safe for > purchases with the vendor now, but I still couldn t get through. > > I then used my VISA card, which I had also just called. It kicked out the > charge and locked up my card too. I got a fraud phone call before I was > done with the order. Of course, I still couldn t get the order done either. > > First time I had tix in row J in the stalls (so 10th row). This time I > had tix in row E in the back area, so around 35th row. > > The woman on the phone said that all the fan club tickets have now been > sold. > > I m not convinced I can actually buy tickets on-line through the system at > all. > > neal > > > On Mar 26, 2014, at 11:14 AM, Ellen Rawson wrote: > >> It's MasterCard Secure Code in the UK. Verified by Visa, indeed, is for > Visa, >> whether it's a Visa credit or debit card. >> >> It may have been your American >> credit/debit card thought it was someone trying to use your card, which > is why >> the fraud people contacted you. They're not used to you using British > websites >> to buy a couple of hundred pounds worth of concert tickets. :( >> >> Ellen >> >> >> >> "Literature stops in 1100. After that, it's just books." >> -- JRR Tolkien >>> ________________________________ >>> From: neal copperman >>> To: >> Karen Hester >>> Cc: neal copperman ; >> ecto >>> Sent: Wednesday, March 26, 2014 4:50 PM >>> Subject: Re: >> okay, fellow foreigners >>> >>> >>> So what kinds of cards and pre-purchase setups >> did people use that worked? >>> >>> I was using a Master Card, not a Visa. So its >> not Verify for Visa, but obviously something similar. >>> >>> The CC fraud people >> called and woke me up 3 hours after I couldnt by my tickets, so Im going > to >> talk to them now. >>> >>> But itd be great to be sure everything is in order >> before trying again. >>> >>> neal >>> >>> >>> On Mar 26, 2014, at 10:06 AM, Karen Hester >> wrote: >>> >>>> you have to sign up to 'verify for visa' >> to buy Kate tickets. I got front >>>> section ones and then my card was denied. >>>> grrrrrrrrjkdsfjkfdlkdasjjdkasfjkgrrrrrr >>>> The pre-sale seemed to have lots >> of seats, I didn't see anyone who was >>>> refreshing on the dot fail to find >> seats. >>>> >>>> I've never had verification problems before - you know how it >> hangs there, >>>> saying 'verifying' and then gloriously says 'yes' after a few >> seconds - but >>>> this is an additional level involving an extra password. >>>> >>>> K (sleepy, disappointed K) ------------------------------ Date: Wed, 26 Mar 2014 19:49:39 -0000 From: "Henning Rech" Subject: Re: foreign credit/debit cards Can I help you anyway? As I am from the other side of the pond I would not expect problems of this kind for my MC. Henning - ----- Original Message ----- From: "Karen Hester" To: "Ecto" Sent: Wednesday, March 26, 2014 6:51 PM Subject: foreign credit/debit cards > My bank says they can do everything on their end to make my card work over > the internet, but if Visa is suspicious of a foreign ticketing site, it's > possible nothing will work. My card isn't eligible for 'verified by visa.' > > So. > > Trying ticketmaster on Friday, I guess. > K ------------------------------ Date: Wed, 26 Mar 2014 14:54:22 -0600 From: neal copperman Subject: Re: foreign credit/debit cards If you, or anyone, wants to be a proxy for us poor backwards Americans, Im sure itd be welcome. Some US folks have managed to purchase tickets too. So anyone with a proven capacity to buy tickets could jump in as well. It seemed like one of the options was to have tickets mailed. If we sprung for the extra expense of that, youd get around all the box office ID restrictions. I was surprised to see that was an option, as it seems like they are working hard to fight scalping and mailing tickets would undo a lot of that work. Of course, there is some bother offering to buy tickets for people, as well as some potential financial burden. Id certainly understand if people didnt want to take that on. neal On Mar 26, 2014, at 1:49 PM, Henning Rech wrote: > Can I help you anyway? As I am from the other side of the pond I would not > expect problems of this kind for my MC. > > Henning > > > ----- Original Message ----- From: "Karen Hester" > To: "Ecto" > Sent: Wednesday, March 26, 2014 6:51 PM > Subject: foreign credit/debit cards > > >> My bank says they can do everything on their end to make my card work over >> the internet, but if Visa is suspicious of a foreign ticketing site, it's >> possible nothing will work. My card isn't eligible for 'verified by visa.' >> >> So. >> >> Trying ticketmaster on Friday, I guess. >> K ------------------------------ Date: Wed, 26 Mar 2014 16:44:55 -0400 (EDT) From: Bernie Mojzes Subject: Re: okay, fellow foreigners Sadly, the only people who actually bear the costs of fraud are the vendors who were told by their card processors that the transaction was valid, and the vendors are the ones with the least leverage - it's no longer really an option not to accept credit cards. In fact, it seems to be a profit center for the banks and credit card processors - the company I work for gets dinged not only the cost of the services that were stolen from us when there's a chargeback, but we also pay a $35 fee per chargeback. It's always a pleasant feeling when the bank penalizes you for being robbed. Bernie On Wed, 26 Mar 2014, Michael Matthews wrote: > It's not really weird, it's a cold business decision. Back when Target and, what was it, Neimann-Marcus got hit really bad with the data breach, there was a news story that said it would cost upwards of $14 billion to retrofit everything to use the more secure chip&pin technology, and it only costs them something like $10 billion in fraud, so they'd rather just pay the fraud stuff and let the rest of us suffer with the inconvenience. I've had three cards get fraudulently used, one of which strongly suggests ATM machines were hacked. > > "Hopefully," the ease at which people seem to be hacking into these systems and creating massive fraud headaches will tip that equation a bit. This is rather ridiculous.... > > Sent from my iPad > >> On Mar 26, 2014, at 14:20, neal copperman wrote: >> >> It is weird that given all the concerns about fraud, they dont adopt the more secure systems that are widespread around the world. And instead are introducing handy but very insecure RFID options. >> >> neal >> >>> On Mar 26, 2014, at 11:42 AM, Sue Trowbridge wrote: >>> >>> I haven't tried to buy Kate tix, but I have a Capital One card and they are >>> overly cautious, in my opinion. They used to reject every purchase I ever >>> made in an Apple store until they could reach me by phone to confirm that >>> it was really me. I finally told them that I use Apple products in my work >>> and to please quit flagging those purchases. The chip & pin system NEEDS to >>> come to the U.S., because it's made it extremely inconvenient for American >>> travelers to Europe. You can't use your magnetic strip credit card in many >>> places, including any vending machine that sells train or bus tickets. >>> >>> --Sue >>> >>> >>> On Wed, Mar 26, 2014 at 10:32 AM, F.J.Fornorn wrote: >>> >>>> Those fraud calls/rejections are getting pretty common for CC orders >>>> placed (a) far from your home and (b) for a lot of money. >>>> >>>>> On Mar 26, 2014, at 12:50 PM, neal copperman wrote: >>>>> >>>>> So what kinds of cards and pre-purchase setups did people use that >>>> worked? >>>>> >>>>> I was using a Master Card, not a Visa. So it s not Verify for Visa, but >>>> obviously something similar. >>>>> >>>>> The CC fraud people called and woke me up 3 hours after I couldn t by my >>>> tickets, so I m going to talk to them now. >>>>> >>>>> But it d be great to be sure everything is in order before trying again. >>>>> >>>>> neal >>>>> >>>>> >>>>>> On Mar 26, 2014, at 10:06 AM, Karen Hester >>>>> wrote: >>>>> >>>>>> you have to sign up to 'verify for visa' to buy Kate tickets. I got >>>> front >>>>>> section ones and then my card was denied. >>>>>> grrrrrrrrjkdsfjkfdlkdasjjdkasfjkgrrrrrr >>>>>> The pre-sale seemed to have lots of seats, I didn't see anyone who was >>>>>> refreshing on the dot fail to find seats. >>>>>> >>>>>> I've never had verification problems before - you know how it hangs >>>> there, >>>>>> saying 'verifying' and then gloriously says 'yes' after a few seconds - >>>> but >>>>>> this is an additional level involving an extra password. >>>>>> >>>>>> K (sleepy, disappointed K) > - -- Bernie Mojzes brni@kappamaki.com http://www.kappamaki.com/ Unlikely Story: Purveyors of Unlikely Journals http://www.unlikely-story.com ------------------------------ Date: Wed, 26 Mar 2014 14:42:15 -0500 From: Tim Jones-Yelvington Subject: Re: okay, fellow foreigners Sounds like a regulation/policy intervention might be in order. On Wed, Mar 26, 2014 at 2:36 PM, Michael Matthews wrote: > It's not really weird, it's a cold business decision. Back when Target > and, what was it, Neimann-Marcus got hit really bad with the data breach, > there was a news story that said it would cost upwards of $14 billion to > retrofit everything to use the more secure chip&pin technology, and it only > costs them something like $10 billion in fraud, so they'd rather just pay > the fraud stuff and let the rest of us suffer with the inconvenience. I've > had three cards get fraudulently used, one of which strongly suggests ATM > machines were hacked. > > "Hopefully," the ease at which people seem to be hacking into these > systems and creating massive fraud headaches will tip that equation a bit. > This is rather ridiculous.... > > Sent from my iPad > > > On Mar 26, 2014, at 14:20, neal copperman wrote: > > > > It is weird that given all the concerns about fraud, they don t adopt > the more secure systems that are widespread around the world. And instead > are introducing handy but very insecure RFID options. > > > > neal > > > >> On Mar 26, 2014, at 11:42 AM, Sue Trowbridge > wrote: > >> > >> I haven't tried to buy Kate tix, but I have a Capital One card and they > are > >> overly cautious, in my opinion. They used to reject every purchase I > ever > >> made in an Apple store until they could reach me by phone to confirm > that > >> it was really me. I finally told them that I use Apple products in my > work > >> and to please quit flagging those purchases. The chip & pin system > NEEDS to > >> come to the U.S., because it's made it extremely inconvenient for > American > >> travelers to Europe. You can't use your magnetic strip credit card in > many > >> places, including any vending machine that sells train or bus tickets. > >> > >> --Sue > >> > >> > >> On Wed, Mar 26, 2014 at 10:32 AM, F.J.Fornorn >wrote: > >> > >>> Those fraud calls/rejections are getting pretty common for CC orders > >>> placed (a) far from your home and (b) for a lot of money. > >>> > >>>> On Mar 26, 2014, at 12:50 PM, neal copperman wrote: > >>>> > >>>> So what kinds of cards and pre-purchase setups did people use that > >>> worked? > >>>> > >>>> I was using a Master Card, not a Visa. So it s not Verify for Visa, > but > >>> obviously something similar. > >>>> > >>>> The CC fraud people called and woke me up 3 hours after I couldn t by > my > >>> tickets, so I m going to talk to them now. > >>>> > >>>> But it d be great to be sure everything is in order before trying > again. > >>>> > >>>> neal > >>>> > >>>> > >>>>> On Mar 26, 2014, at 10:06 AM, Karen Hester > >>>> wrote: > >>>> > >>>>> you have to sign up to 'verify for visa' to buy Kate tickets. I got > >>> front > >>>>> section ones and then my card was denied. > >>>>> grrrrrrrrjkdsfjkfdlkdasjjdkasfjkgrrrrrr > >>>>> The pre-sale seemed to have lots of seats, I didn't see anyone who > was > >>>>> refreshing on the dot fail to find seats. > >>>>> > >>>>> I've never had verification problems before - you know how it hangs > >>> there, > >>>>> saying 'verifying' and then gloriously says 'yes' after a few > seconds - > >>> but > >>>>> this is an additional level involving an extra password. > >>>>> > >>>>> K (sleepy, disappointed K) ------------------------------ Date: Wed, 26 Mar 2014 13:32:20 -0400 From: "F.J.Fornorn" Subject: Re: okay, fellow foreigners Those fraud calls/rejections are getting pretty common for CC orders placed (a) far from your home and (b) for a lot of money. On Mar 26, 2014, at 12:50 PM, neal copperman wrote: > So what kinds of cards and pre-purchase setups did people use that worked? > > I was using a Master Card, not a Visa. So its not Verify for Visa, but obviously something similar. > > The CC fraud people called and woke me up 3 hours after I couldnt by my tickets, so Im going to talk to them now. > > But itd be great to be sure everything is in order before trying again. > > neal > > > On Mar 26, 2014, at 10:06 AM, Karen Hester wrote: > >> you have to sign up to 'verify for visa' to buy Kate tickets. I got front >> section ones and then my card was denied. >> grrrrrrrrjkdsfjkfdlkdasjjdkasfjkgrrrrrr >> The pre-sale seemed to have lots of seats, I didn't see anyone who was >> refreshing on the dot fail to find seats. >> >> I've never had verification problems before - you know how it hangs there, >> saying 'verifying' and then gloriously says 'yes' after a few seconds - but >> this is an additional level involving an extra password. >> >> K (sleepy, disappointed K) ------------------------------ Date: Wed, 26 Mar 2014 15:46:45 -0400 From: "F.J.Fornorn" Subject: Re: okay, fellow foreigners No, its not weird, its CHEAP. No one wants to foot the bill for the conversion of all the cards and points of sale from the current 8-track tape quality magnetic strip to them new-fangled digit-all chippy things. Murica! On Mar 26, 2014, at 2:20 PM, neal copperman wrote: > It is weird that given all the concerns about fraud, they dont adopt the more secure systems that are widespread around the world. And instead are introducing handy but very insecure RFID options. > > neal > > On Mar 26, 2014, at 11:42 AM, Sue Trowbridge wrote: > >> I haven't tried to buy Kate tix, but I have a Capital One card and they are >> overly cautious, in my opinion. They used to reject every purchase I ever >> made in an Apple store until they could reach me by phone to confirm that >> it was really me. I finally told them that I use Apple products in my work >> and to please quit flagging those purchases. The chip & pin system NEEDS to >> come to the U.S., because it's made it extremely inconvenient for American >> travelers to Europe. You can't use your magnetic strip credit card in many >> places, including any vending machine that sells train or bus tickets. >> >> --Sue >> >> >> On Wed, Mar 26, 2014 at 10:32 AM, F.J.Fornorn wrote: >> >>> Those fraud calls/rejections are getting pretty common for CC orders >>> placed (a) far from your home and (b) for a lot of money. >>> >>> On Mar 26, 2014, at 12:50 PM, neal copperman wrote: >>> >>>> So what kinds of cards and pre-purchase setups did people use that >>> worked? >>>> >>>> I was using a Master Card, not a Visa. So it s not Verify for Visa, but >>> obviously something similar. >>>> >>>> The CC fraud people called and woke me up 3 hours after I couldn t by my >>> tickets, so I m going to talk to them now. >>>> >>>> But it d be great to be sure everything is in order before trying again. >>>> >>>> neal >>>> >>>> >>>> On Mar 26, 2014, at 10:06 AM, Karen Hester >>> wrote: >>>> >>>>> you have to sign up to 'verify for visa' to buy Kate tickets. I got >>> front >>>>> section ones and then my card was denied. >>>>> grrrrrrrrjkdsfjkfdlkdasjjdkasfjkgrrrrrr >>>>> The pre-sale seemed to have lots of seats, I didn't see anyone who was >>>>> refreshing on the dot fail to find seats. >>>>> >>>>> I've never had verification problems before - you know how it hangs >>> there, >>>>> saying 'verifying' and then gloriously says 'yes' after a few seconds - >>> but >>>>> this is an additional level involving an extra password. >>>>> >>>>> K (sleepy, disappointed K) ------------------------------ Date: Wed, 26 Mar 2014 13:00:35 -0700 From: jessica spurling Subject: Re: okay, fellow foreigners With all the trouble people are having getting tickets, I'm almost glad I'm not trying to buy one. It sounds incredibly frustrating. I hope everyone here who is trying for tickets is able to get them. Almost glad, but not quite. Sigh. I really wish I could go! Good luck to all of you. Has anyone had success yet? - -jessica On Mar 26, 2014 10:52 AM, "neal copperman" wrote: > > It may have been your American > > credit/debit card thought it was someone trying to use your card, which > is why > > the fraud people contacted you. > > That s definitely what it is. It s non-standard behavior that triggers > all their alarms. > > I called both my MC and Visa cards. They said those restrictions are > added by the merchants, not by the card. It s something they can add on. > It s not something that we can sign up for, give advance notice on or plan > for. Advance notice is just for when you are traveling, not making > on-line purchases. > > I had sent a note to the ticketing company and they actually gave me a new > code (!!!). I was afraid to use it, so I called them, but they said I > couldn t use it over the phone and that it was only good until 6 in the UK > (about 40 minutes away). So I just hopped on to do it and the exact same > thing happened. > > I had talked with my MC people and they said my card should be safe for > purchases with the vendor now, but I still couldn t get through. > > I then used my VISA card, which I had also just called. It kicked out the > charge and locked up my card too. I got a fraud phone call before I was > done with the order. Of course, I still couldn t get the order done either. > > First time I had tix in row J in the stalls (so 10th row). This time I > had tix in row E in the back area, so around 35th row. > > The woman on the phone said that all the fan club tickets have now been > sold. > > I m not convinced I can actually buy tickets on-line through the system at > all. > > neal > > > On Mar 26, 2014, at 11:14 AM, Ellen Rawson wrote: > > > It's MasterCard Secure Code in the UK. Verified by Visa, indeed, is for > Visa, > > whether it's a Visa credit or debit card. > > > > It may have been your American > > credit/debit card thought it was someone trying to use your card, which > is why > > the fraud people contacted you. They're not used to you using British > websites > > to buy a couple of hundred pounds worth of concert tickets. :( > > > > Ellen > > > > > > > > "Literature stops in 1100. After that, it's just books." > > -- JRR Tolkien > >> ________________________________ > >> From: neal copperman > >> To: > > Karen Hester > >> Cc: neal copperman ; > > ecto > >> Sent: Wednesday, March 26, 2014 4:50 PM > >> Subject: Re: > > okay, fellow foreigners > >> > >> > >> So what kinds of cards and pre-purchase setups > > did people use that worked? > >> > >> I was using a Master Card, not a Visa. So its > > not Verify for Visa, but obviously something similar. > >> > >> The CC fraud people > > called and woke me up 3 hours after I couldnt by my tickets, so Im going > to > > talk to them now. > >> > >> But itd be great to be sure everything is in order > > before trying again. > >> > >> neal > >> > >> > >> On Mar 26, 2014, at 10:06 AM, Karen Hester > > wrote: > >> > >>> you have to sign up to 'verify for visa' > > to buy Kate tickets. I got front > >>> section ones and then my card was denied. > >>> grrrrrrrrjkdsfjkfdlkdasjjdkasfjkgrrrrrr > >>> The pre-sale seemed to have lots > > of seats, I didn't see anyone who was > >>> refreshing on the dot fail to find > > seats. > >>> > >>> I've never had verification problems before - you know how it > > hangs there, > >>> saying 'verifying' and then gloriously says 'yes' after a few > > seconds - but > >>> this is an additional level involving an extra password. > >>> > >>> K (sleepy, disappointed K) ------------------------------ End of ecto-digest V16 #1054 ****************************