From: owner-ammf-digest@smoe.org (alt.music.moxy-fruvous digest) To: ammf-digest@smoe.org Subject: alt.music.moxy-fruvous digest V5 #137 Reply-To: ammf@fruvous.com Sender: owner-ammf-digest@smoe.org Errors-To: owner-ammf-digest@smoe.org Precedence: bulk alt.music.moxy-fruvous digest Tuesday, May 15 2001 Volume 05 : Number 137 Today's Subjects: ----------------- MapleMusic Just Like the Rest! ["Wallis" ] Re: David Matheson [Chad Maloney ] Re: MapleMusic Just Like the Rest! ["Josh Drury" ] ---------------------------------------------------------------------- Date: Mon, 14 May 2001 10:18:24 -0400 From: "Wallis" Subject: MapleMusic Just Like the Rest! Here are copies of my recent correspondence with Maple Music regarding their offer of 100 Autographed CD's to the first 100 purchasers. I purchased my CD on the first day of sales. Having the CD autographed is not a big thing to me but ethics and honesty are! Luckily I live in Toronto and have no problem asking Dave to autograph my CD at a future performance. What I object to is false advertising for profit! Read on... Here is my e-mail to MapleMusic - ----- Original Message ----- From: "Wallis" To: Sent: Thursday, May 03, 2001 5:13 PM Subject: David Matheson Autograph Offer > I was thrilled today to receive two copies of the new David Matheson > CD that I ordered from Maple Music on Monday. I was surprised that it > only took 3 days by normal mail (huge rounds of applause for Canada > Post). Because I ordered so early I was hoping that I would receive > one of the first 100 autographed copies, especially as I am sending > one to one of his biggest fans who is now living back in France. > However when I received them today they were not autographed and I was > most disappointed. I was even more disappointed to receive only one > hour after opening the CD's your e-mail newsletter that informed me > that if I was one of the first 100 to order I would receive an > autographed copy and surprisingly enough when I went to your web page > to send this e-mail...guess what...it's still advertised there too. > I thought you guys were real good honest Canadians, helping out the > little guy and promoting Canadian music at it's best, especially with > your Radio Monday series that I have been attending weekly. But alas > maybe not, maybe you are just like all the rest and are trying to flog > more CD's for your own personal profit by telling people they still > have a chance to get an autographed copy three days after they are all > gone. Tell me it isn't so. Tell me you are really good honest > Canadians and that just some person in your distribution centre made a > mistake by not putting autographed copies my package. > Sincerely, > Michelle Wallis And here is their reply... May 4, 20001 Hi Michelle, I am sorry to hear of you disappointment with the CDs that you received. All I can tell you is that the first 100 went faster than any of us had ever imagined. I personally packed the orders and can HONESTLY tell you that I gave them to the first 100 people who ordered the CD. We did not change orders around to accommodate other people by any means and trust me I received lots of emails asking for priority in the sequence for one reason or another. I had the information regarding the 100 signed copies taken down off the site shortly after I received your email, it was a choice by Maple and the artist to keep it up to show his involvement - I am sorry if this was misleading. We take our site and artist very seriously and are proud to be a Canadian site. I am sorry if we inconvenienced you in any way and hope this hasn't deterred you from supporting MapleMusic in future. If you have any other questions or concerns please do not hesitate to contact me. Jennifer Did I ask to be bumped up, have my order pushed to the front??? I don't think so. I will not die without autographed copies. I can get them autographed at a later date. Interesting that both MapleMusic and David Matheson feel that misleading the public (three days after the offer is available) is OK to "show involvement". Translated does that mean "sell more CD's". I thought both MapleMusic and Dave Matheson had better ethics than that! Don't get me wrong. I am absolutely thrilled for Dave that he is the #2 selling artist on MapleMusic this week. I am thrilled with the CD I received and I can't wait until I get to see the songs performed live. But how many others ordered the CD on Monday, Tuesday or Wednesday hoping for an autographed copy, because it was still advertised on the Home Page! The internet is a live, interactive form of communication and if, as a company, you choose to use the internet as a means of communication and a way of doing business then it is your responsibility to communicate the current available information truthfully to your clients and customers. Even more important I believe when 100% of your business relies on what you communicate on the internet. Will I shop with MapleMusic again? This was my first purchase and maybe my last. I will now only use them if I have no other choice! I think I will go back to buying direct from the artists or at a shows. Stay tuned for my reply to Jennifer to address the real issue, the ethics of Maple Music and misleading the public (Hell, she flatly admitted it in her letter!).... Mi ------------------------------ Date: Mon, 14 May 2001 11:30:09 -0500 From: Chad Maloney Subject: Re: David Matheson Liddy Gerchman wrote: > > With relatively little newsgroup traffic I figured this hardly-important > query could find a place: > > What's up with "David" Matheson? Being abroad and thus having only CDs and > no liner notes, I can't check to see if he was listed as "Dave" or > "David" on Moxy Fruvous albums ... is the lack of nickname nothing new, or > does it reflect a change from the MF past? To me, it reflects Dave being simple and himself. at Eric wrote: > > I must say that I am a little disappointed that my copy did not get > autographed, seeing as how I ordered it the first day it was available. As for being signed, what did you expect? Moxy Fruvous fans at large are pretty internet savvy. I'd think the first 100 went before midway through the first day. I'd hate to think of Poor Dave having to sign all those. Hehe. Mine was signed and was shipped really quickly to me. Everything I've ordered from Maple Music has been great and email questions I've sent in have been promptly and personally replied to. I'd definitely recommend them if you wanna online order anything from them. For the record, I ordered mine about 9am eastern time the first day it was on sale. > In any case, I am currently enjoying the music. Right off the bat, I really > like Girls With Guitars. I'm a bit overwhelmed by so many slower songs -- I > was really hoping for a better mixture. The slower song are what get me. I'm a sucker for basic music. When you add too many layers of cheese on top, stuff gets annoying or dull to me. The simpleness of most of the songs is really well done. Get Me Some and You Remind Me are the highlight tracks in my opinion so far. - Chad ------------------------------ Date: Mon, 14 May 2001 12:58:56 -0500 From: "Josh Drury" Subject: Re: MapleMusic Just Like the Rest! Seems a bit of an overreaction to me. The website, etc. clearly said only the first 100 copies would be autographed, and nowhere did they say they hadn't yet sold 100 copies. A hundred isn't a lot, and I don't think it was implied that ordering early was any guarantee you'd get an autographed copy. You still got a copy of the CD you ordered, at the price you ordered it, and in near-record time. Sounds like the servive was just fine, and I don't think your interpretation of a fairly explicit offer justifies calling their practices unethical. There are doubtless far worse offenders in the business community who would be more worthy targets of this type of protest. Josh Drury Winnipeg ------------------------------ Date: Mon, 14 May 2001 15:18:56 -0400 From: "Lisa !!" Subject: Re: MapleMusic Just Like the Rest! "Josh Drury" wrote: > >Seems a bit of an overreaction to me. The website, etc. clearly said only >the first 100 copies would be autographed, and nowhere did they say they >hadn't yet sold 100 copies.> And just so you know, as soon as Dave told me that they had already sold the first hundred, I took that part off the news section on davidmatheson.ca. >A hundred isn't a lot,>> It really isn't. There were already a little over 250 sold by midweek. And poor Dave didn't think he'd sell any. It sounds like Maple Music did their job and I know for a fact Dave did his. I don't want this to be become a major discussion or Maple Music bashing or anything like that, but if any of you actually know Dave you know that he is not a 'dishonest Canadian' and that he is not interested in 'screwing people' out of an autograph to make money. I shudder at the thought. :P If I missed something in that email to Maple Music and I'm babbling for no apparent reason, then please ignore this post. :) Lisa Bills http://www.davidmatheson.ca http://www.mypoorgeneration.com http://www.jianghomeshi.com http://www.martinasorbara.com http://www.thesupers.com _________________________________________________________________ Get your FREE download of MSN Explorer at http://explorer.msn.com ------------------------------ Date: Mon, 14 May 2001 17:17:45 -0400 From: "Wallis" Subject: Re: MapleMusic Just Like the Rest! "Josh Drury" wrote in message news:9dp692$gro$1@canopus.cc.umanitoba.ca... > Seems a bit of an overreaction to me. The website, etc. clearly said only > the first 100 copies would be autographed, and nowhere did they say they > hadn't yet sold 100 copies. A hundred isn't a lot, and I don't think it was > implied that ordering early was any guarantee you'd get an autographed copy. Hey Josh, I am happy with my CD's and all the rest. What I am not happy with is the e-mail newletter that I received in my e-mail box 3 days after there were no autographed cd's to be had! I know this because I ordered mine on Monday. I received them on Thursday. Only moments after receiving them, on Thursday (2:44pm to be precise) I received Maple Music's newsletter in my e-mail box, three days after they were all gone, with this as the first news story... "David Matheson steps away from the Moxy Fruvous spotlight to release a gentle, folk-imbued self-titled CD. The first 100 orders will get an autographed copy. Currently David is at work on a new website www.davidmatheson.ca and he made a special appearance at the MapleMusic sponsored Radio Monday Series April 30th at Ted's Wrecking Yard in Toronto. You don't think that is slightly unethical? It may not be the worst crime in the world or even close to it, but I would still call it unethical. Would it have been to much to simply take out the sentence? Or simply congratulate the first 100 that already received their autographed copies? Stay tuned for my follow-up letter and their reply. Or feel free to lambaste me for having an opinion...my skin is thick and I love a bit of controversy to liven up the NG. Cheers! Mi ------------------------------ End of alt.music.moxy-fruvous digest V5 #137 ********************************************